ABTA - Travel with Confidence
Lifestyle Caravan Holidays In Europe
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Tel:0161 962 7403
Outside Uk:0044 161 962 7403
Email:info@lifestyleholidays.co.uk
Caravan parks in France questions

FAQ’s Frequently Asked Questions

 

Question: Your prices are very competitive against the bigger Holiday Companies. How do you do it?

Answer: The three main reasons we are competitive are: 1. We feel we have to be able to get your attention. When Lifestyle Holidays Ltd was formed this was one of our main aims and we therefore planned our costs around being able to offer the same campsites in an equal standard of accommodation at a better price.

2. We sell direct to the customer and not through a Travel agent. There are no commission payments built into our prices. We feel that our holidays are specialist and we could not expect a travel agent to have the necessary knowledge of the campsites or accommodation to help in the booking process. To thank all our returning customers for their loyalty, we now offer a 10% discount. 

3. By running a cost effective business, we save on expenses that nowadays are not essential. Our website will give you all up to date information you might need, we do not print brochure as they quickly become outdated. The protection of the environment is also very important to us. By not printing brochures, we then reduce our impact on the planet. 

Question: How do I make multiple bookings?

Answer: If you are Booking more than one Mobile you will need to Book EACH Mobile Home separately.
[Please use a Different Lead Name on Each Booking and if possible a different email address for each]
If you have any problems paying for your Booking/s just chose ‘Forgot Password’ and follow the on screen instructions this will allow you to view and PAY for that Booking.

The New On-line Booking system will show you which EXACT PLOTS are available to Guarantee on THOSE EXACT DATES and you can view them on a Map of the Campsite. [Charges apply it is euros 7.00 per/night, per/Mobile Home to Guarantee a Plot]

We cannot take requests Re. Plots and Locations I’m afraid only the Plot Guarantees.
The Booking System will move any Bookings that do have not their plot guaranteed to make the most sales. So if it is important to you it’s advisable to pay the Plot Guarantee.

Question: What are your Opening and Closure Dates?

Answer:

Open Close dates

Question: Can I request a brochure?

Answer : No, sorry we do not print them. If you feel there is something not covered in the literature or pictures on our website, please let us know.  Our website enables us to update, change and review our sales policy in an instant. And by not printing brochures, it is a step towards reaffirming our environment protection awareness.

 

Questions: Do you own all your own mobile homes?

Answer: Mainly yes, Lifestyle Holidays Ltd own the majority of the accommodation we offer, but we also contract in accommodation direct from campsites who like ourselves who purchase the leading manufacturers mobile homes and only operate them for a maximum of 5 years. We also ensure that the same standards of customer service are offered by our partners.

Questions: Do you provide a BBQ?

Answer: Yes all our mobile homes come with BBQ either Gas or Charcoal depending on local fire restrictions.

Question: What is included in the price?

Answer: Our accommodations are equipped for 6 persons in a 2 bedroom model and 8 persons in 3 bedroom model. All cooking utensils and crockery are provided, but please note it can vary depending on the mobile home or the campsite (You can check what is provided in the selected mobile home by clicking on “show more info”). Exterior patio furniture including parasol are provided. Camping La Baume, L’Hippocampe, La Sirene and Vilanova Park impose restrictions of maximum 6-7 persons per booking even in 3 bedroom mobile homes. It also includes the access of the campsite facilities.

Question: Is Bed Linen provided or can we book it?

SPAIN
Bed Linen in Spain in 2020 will be charged at € 15.00 for a Double set & € 10.00 for a Single Set NB: There are NO Towels Included
Please Note It is not possible to hire Bed Linen when you are on site. Bed Linen needs to be ordered ASAP as there is a cut-off point 6 Weeks Before Your Arrival Date so please book it straight away ASAP.
If you have decided to take your own Bed Linen you will need to take Sheets & Pillowcases.(Fleece Blankets & Pillows are Provided by us on site)

Towel Packs are available to Hire in Spain only [Not available in France] A Towel Pack is € 14.00 a Pack [1 Beach, 1 Bath and 1 Hand Towel included in a Pack]

FRANCE
Bed Linen in France is charged at € 21.00 per Double and £ 14.00 per Single (you also get ONE Bath Sized Towel in a French Linen Single Pack and 2 in a French Double Pack) Please Note It is not possible to hire Bed Linen when you are on site. Bed Linen needs to be ordered ASAP as there is a cut-off point 6 Weeks Before Your Arrival Date so please book it straight away ASAP.

If you have decided to take your own Bed Linen you will need to take Sheets & Pillowcases. (Fleece Blankets & Pillows are Provided by us on site)

 

Question: Are Towels Provided?

Towel Packs are available to Hire in Spain Only A Spanish Towel Pack is € 14.00 a Pack [1 Beach, 1 Bath & 1 Hand Towel included in a Pack]

[Towel Packs are not available in France sorry] Please Note Towel Packs must be booked minimum 4 weeks before departure.

Question: Can we take our Dog/Pets?

Unfortunately we do not allow any Pets in our accommodation.

Question: Are the mobile homes air conditioned?

All our mobile homes except those situated at Chateau des Ormes, and Le Vieux Port have air conditioning.

Question: Do your mobile homes have decking?

Yes all our mobile homes have decking and most of our units are equipped with canopies or awnings. Please check if it features in the selected mobile home by clicking on « show more info ». By choosing your plot, you are guaranteed to have booked the accommodation with specific equipment.

 

Question: Do you have Representatives on Site?

Answer: Yes we do. We carefully select our representatives who we feel have a genuine love of the area in which they are living. We feel this provides a much better service in terms of professionalism, recommendations, timekeeping and assistance to our customers.

Question: Do you have a children’s club?

Answer: We do not run our own Kids Clubs however some of the Campsites we work with organise Daily Children’s Activities your children can use, these are usually only in July and August [Castell Montgri, Delfin Verde and La Sirene Kids Activities are in May & June also!]
Please see the Campsite’s Notice Boards or The Campsite Reception whilst you are on site for details.

Question: Can we Guarantee to be next to family and friends when booking more than one mobile home and can we choose our emplacement if we know where we would like to be placed?

Answer: Yes the New On-line Booking system will show you which EXACT PLOTS are available to Guarantee on THOSE EXACT DATES and you can view them on a Map of the Campsite. [Charges apply it is euros 7.00 per/night, per/Mobile Home to Guarantee a Plot]

If you are Booking more than one Mobile you will need to Book EACH Mobile Home separately
[Please use a Different Lead Name on Each Booking and if possible a different email address for each]
If you have any problems paying for your Booking/s just chose ‘Forgot Password’ and follow the on screen instructions this will allow you to view and PAY for that Booking.

We cannot take requests Re. Plots and Locations I’m afraid only the Plot Guarantees.
The Booking System will move any Bookings that do have not their plot guaranteed to make the most sales. So if it is important to you it’s advisable to pay the Plot Guarantee.

 

Question: How much is the Deposit?

Answer: The Deposit is Euros 125.00 p/week Booked [around £100.00 it is linked to the Exchange Rate]
so One Week is Euros 125.00. 8 Nights to 14 Nights is Euros 250.00 around £200.00],
15 Nights to 21 Nights is Euros 375.00 [around £300.00] etc.
The Balance is then Due 10 Weeks before Departure.

When a credit card payment is made, the card will be charged immediately.


ABTA - Travel with Confidence
We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. The travel arrangements you buy from us aren’t covered by ABTA’s scheme of financial protection. Lifestyle Holidays Ltd, Unit D, 197-201 Cross Street, Sale, Cheshire, M33 7JR
Our Campsites: Castell Montgri | El Delfin Verde | Vilanova Park | Domaine des Ormes | La Baume | Bois de Valmarie | La Sirene | Hippocampe | Le Vieux Port | Cala Gogo | La Masia | Calella de Palafrugell | Playa Bara | Tucan |

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